Tag Archives: random musing

Random cranky pondering (with gratuituous and unrelated LOL cat)

4 Nov

Do you ever feel the urge to say, to a loved one (or a friend, or well meaning relative, acquaintance, etc.), “I don’t know where you get your information, but it doesn’t apply to my reality”?

Dear customer service people,

18 Oct

Having dealt with the public consistently for some four years, I readily understand how draining, unreasonable and aggressive people can be towards those of you who make your living as customer representatives.

Perhaps it would help everyone involved if you would internalize this trivial fact: by the time a customer seeks you out, he or she is already aggravated by a broken down system. He or she doesn’t have the emotional reserves to be kind, understanding and apologetic about interrupting your day with unreasonable demands to receive whatever services s/he is already paying for–the nerve!–and when you yourself are short, ungracious and rude, it only compounds the problem, unnecessarily prolonging an interaction that is, clearly, as repugnant to you as it is to the customer.

Therefore, perhaps it would behoove you, in a fit of self-interest, to be expedient in resolving whatever disagreement or complaint is coming your way, so that you may hang the phone all the sooner, turn around to your fellow customer service representatives, and make fun of/bitch about the latest imbecile to interrupt your working day with her trivial and stupid problems.

Thank you kindly,

a customer. Continue reading

And now for another WTF? moment…

1 Oct

Some of you in the US may have seen this news article, but for those who haven’t, the nutshell: a woman somewhere in Michigan watches over the elementary school children of several (I believe it’s three) of her friends for about an hour before the school bus comes along to pick them up. An unnamed neighbor of this woman complained that she was running an illegal day care in a residential area–even though no money is changing hands. Now this woman is facing certain fines and potential jail time.

With all the parents involved going to the press, it’s gotten the attention of the governor, who apparently will take a look at the phrasing of the law so that it’s clear that if you don’t get paid you don’t need to be licensed. (Apparently, ‘favor’ needs to be defined, go figure).

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The interesting thing is that I have seen this happen over here in Florida. There’s a renter in my community who picks up the kids of two or three other families from school along with her own. She keeps an eye on them for a few hours until the parents pick them up. Once again, no money changes hands–affidavits to this effect have been provided by all parents involved, by the way. And yet…

Someone–yet another anonymous* neighbor–keeps calling the cops on her, complaining of an illegal day care in a residential area.

Now, as the grouchy neighbor who called the property manager when a group of kids tore the branches out of the trees across from my house, I understand having a hard time with little hooligans loose on the property.

Thing is, though… these kids stay home, having lunch and doing homework, until their parents pick them up. If you don’t happen to see them come in every day after school, and see their parents pick them up in the late afternoon, you wouldn’t know there are kids in that house, at all.

And I have to ask…what does it matter to anyone that this woman keeps three (or is it four?) kids in her house for a few hours from Monday to Friday? Why does anyone care, for that matter?

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*anonymous in a manner of speaking–we know it is the person directly across from her. Who, incidentally, keeps her three grandchildren at her own house after school until their parents pick them up after work. And those kids? They spend quite a bit of time tearing around the property.

This and that…

28 Sep

Some of you may have noticed that there haven’t been too many reviews posted to the blog recently. Yeah, the reading mojo has been on vacation for a while now. Plus, tackling the 983 pages brick otherwise known as Ken Follett’s The Pillars of the Earth has taken what little reading energy there was and stomped it into the ground.

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(Okay, not really–I am enjoying the book, but those almost one thousand pages are intimidating)

(And I just learned that there’s an eight hour miniseries being filmed–sweet!)

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My computer monitor is gasping its last breaths–which makes blog hoping and emailing and hey, everything computer-related, a headache-inducing venture. I’m now hunting for a (bargain, please) new monitor. Until then, I’ll probably be somewhat spotty around the internet (yeah, I know, I’d be missed like… well, like something you don’t notice is gone :wink: )

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Speaking of the intratubes…

Jessica at Racy Romance Reviews (don’t you just love that blog name? I do) keeps coming up with these questions that make you think–even when you’d rather let your brain rot. Go forth and chime in: What Makes Someone a “Professional” Writer?

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The whole “be professional” discussion in all its usual variations and reincarnations sparked yet another random tangential thought… what about those times when a person wants to be shallow? You know, just react, go with your gut–instead of being all rational and adult and stuff.

Like this: someone posts a comment that is valid and relevant to an ongoing discussion. Someone else accuses this person of trying to stir up shit. The first person responds and, lo and behold, shit ensues! Then someone else says, “but wait, that person’s first comment was actually relevant to the discussion, you are just reacting to the person and not the content of her comment, I cry foul on that!”

And you know what? It’s probably indeed lazy, but sometimes one just reacts to the name/person and not what they say, because experience has (painfully at times) taught one that even agreement with that person will result in shit stirring, so why postpone it and put more effort than necessary into it, you know?

What do you all think?

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The image is of my demon cat, in energy saving mode.

Would you say it’s a cultural thing?

27 Sep

Here is the setup:

An acquaintance organized an event recently, hosting it at her house. With a few weeks to go, she invited about 40 people, more than half of which accepted the invitation. Then she spent the full week before the event working like a fiend–from cleaning her house from top to bottom, to buying groceries and cooking for at least twenty people.

Only four people showed up.

And I’ve been wondering… is it a cultural thing?

An education thing?

A generational thing?

I mean, to say, “Yeah, of course, I’ll be there” and then not only not showing up, but not even calling to excuse oneself?

I know my mother would have flayed me alive had I done such a thing. Then again, it’s also customary in my family that if someone doesn’t show up after promising to be there, phone calls ensue–it’s a given that if there was no apology/excuse before hand, something dire must have had happened.

Drive by pedantic random language rant (insomnia fueled)

14 Sep

To alter, is to change. To worship, we use an altar.

The palate is what we cleanse with a new taste or flavor. Palette is what painters use to mix their colors.

Yes, I’m cranky. And your point is…? 😀

Drive by quandary

10 Sep

In light of Quartet Press closing before opening, and among the wank already started and the much more to come, it strikes me (again) to see all those comments that boil down to, “Never submit to a new publisher.”

While I understand being cautious, there are two things that bug the hell out of me whenever I read that:

a) New publishers aren’t, by a long sight, the only ones screwing up their authors–and editors–all over the place *coughnewconceptscough*

and

b) If no one submits to a new publisher, how the fuck is that publisher ever going to have anything to publish?

I mean, I know I’m not the only one who wants more reputable choices in the marketplace, so this whole “smart people don’t submit to new pubs until they’ve proven themselves” seems… well, self-defeating. After all, no submissions, no published books, no profit, no publisher.